Shipping Policy
We work tirelessly to get the products you need to your door as quickly as possible. The shipping time and amount calculated on our website is the most accurate estimate we can provide, however, the actual shipping costs may differ. We will email you for approval before processing your order.
To keep shipping costs as low as possible and provide you with the best possible service, here are some tips when checking out online:
- Make sure your shipping address is correct.
- If the package is going to a business address (any place other than a residence), then the name of the business must be listed so the carrier will know which business the product is delivering to.
- PO Boxes may not be listed as the shipping address.
- Freight carriers will not deliver to a PO Box.
- Include an accurate phone number when placing an order online. If anything happens with your shipment, we will need the best way to get in touch with you.
1. How much does shipping cost?
We provide FREE SHIPPING for all products from “Local Warehouse”.
2. Which countries do you ship to?
Now we only ship to the US, excluding Alaska, Hawaii, Puerto Rico, Insular areas, APO/FPO. Note: We don't ship to PO BOX addresses.
3. How long does it take for my order to be processed and sent?
Once your payment is verified, we will process and ship your order within 3-5 business days.
4. How long does shipping take?
Fast delivery from local warehouse: 10-15 business days
5. How can I track my order?
When your order is dispatched from our warehouse, you can find your tracking number in「My Account-My Order」. You can track your package using that number on the corresponding shipping providers' websites.
Meanwhile, you will receive a shipment confirmation email. The email will contain the tracking number at the bottom. You can click the tracking link at the footer or type the tracking number into https://www.17track.net/ to check the status of your order.
If you have any other questions, please contact us at
info@orikool.com.